When booking a course, payment is taken by The Quiksilver Surf School or Quest Coasteering. A declaration form must be filled in and completed before a person can take part in any course. This can be done at the Centre on arrival or if booked online by the required documents link. The Quiksilver Surf School do not accept any liability for loss caused by failure to complete the declaration form.
The Quiksilver Surf School and Quest Coasteering require 100% of the total course cost when booking. The Quiksilver Surf School and Quest Coasteering have the right to cancel a person’s place on the course if full payment is not received. Course reminders will not be sent.
CANCELLATIONS & CHANGES
Any cancellations or changes to your booking must be made in writing and will only be accepted from the date they are received by The Quiksilver Surf School and Quest Coasteering. Refunds for cancellations are as follows:
4 weeks or more from Experience start date = full refund, minus £5 booking fee
2-3 weeks before Experience start date = 50% refund, minus £5 booking fee
Less than 2 weeks to Experience start date = no refund, minus £5 booking fee
If the booking is changed more than 21 days prior to the Experience, The Quiksilver Surf School and Quest Coasteering will make every effort to change the requested booking. Less than 21 days prior to the start, no changes can be made.
In the case where the group size drops in numbers from the original booking we must receive notification of this in due time. If the changes are less than 21 days prior to the lesson you will be responsible for paying the full balance on the original booking.
In the event a lesson is cancelled by us due to dangerous conditions we will endeavor to re-schedule the session with a credit note being issued if this is not possible.
The credit note issued is valid for one year from the date of issue, and only applies to a surf or coasteer session. It may not be exchanged or used to purchase items in the shop to the value of the voucher.
If you want to learn to surf, surfing minimum age for a group lesson is 7 years, with an ability to swim at least 50m in open water.
PERSONAL INJURY, LOSS & DAMAGE
The Quiksilver Surf School and Quest Coasteering assumes no liability in respect of personal injury, loss, damage or third party claims which occur through no fault of its own or its instructors. The Quiksilver Surf School and Quest Coasteering cannot accept responsibility for any of the reasons cited above that a person may incur whilst participating in any of the activities unless The Quiksilver Surf School and Quest Coasteering can be proven negligent. I accept that I participate at my own risk and I confirm that I have my own insurance to cover any such injury, loss or damage or have chosen not to take out such insurance even though I understand that this is my responsibility. I have declared any medical conditions that may affect mine or others safety whilst participating and accept The Quiksilver Surf School and Quest Coasteering do not accept any responsibility for any incident caused by conditions not disclosed.
The Quiksilver Surf School and Quest Coasteering equipment will be used for the activity, unless previously agreed. If I should damage or lose any ‘The Quiksilver Surf School’ and ‘Quest Coasteering’ equipment, I agree to inform a member of The Quiksilver Surf School and Quest Coasteering staff and understand that I will have to pay for any repairs or replacements.
The prices printed on this web site are valid at the time of publication. The Quiksilver Surf School and Quest Coasteering the right to increase or reduce any of the prices any time after publication. Any changes will be made clear at the time of booking The Quiksilver Surf School and Quest Coasteering reserves the right to cancel or change course dates subject to notification of those persons booked on to the course.
The accommodation providers listed on the website act as a guide only to assist in booking accommodation. No responsibility is taken by The Quiksilver Surf School and Quest Coasteering for booking any accommodation and cannot be held responsible for any aspect of or problems arising from accommodation arrangements.
I agree to abide by all decisions and adhere to all instructions that The Quiksilver Surf School and Quest Coasteering staff and instructors make whilst under their supervision. This includes sea-related conditions beyond The Quiksilver Surf School and Quest Coasteering control (flat days, fog, dangerous sea conditions etc.).
Permission is given for participant’s contact details to be entered into the The Quiksilver Surf School and Quest Coasteering database and held in accordance with the Data Protection Act 2018. This information will not be forwarded to third parties.